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Welcome to INCH.

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Cancellation Policy

At Inch Hair Salon, we are dedicated to providing each client with personalized attention and high-quality service. In order to maintain a smooth experience for everyone and make the best use of our time and resources, we kindly ask all clients to adhere to our booking and cancellation policies. When you book an appointment with us, that time is reserved exclusively for you. If you are unable to attend, we understand that unexpected things can happen. We simply ask that you give us at least 24 hours' notice if you need to cancel or reschedule. This allows us to manage our schedule effectively and offer the time slot to another client. We do not apply any cancellation fees, but we appreciate timely communication so we can continue providing flexible and reliable service for everyone.

To confirm your booking, we may occasionally request a few basic details such as your full name, phone number, and email address. This ensures that we can reach you with appointment reminders or in case of any changes. For certain longer or more customized services, such as color corrections or treatments, we may ask for a brief consultation ahead of time to ensure that the service is right for your needs. While we currently do not require deposits, we kindly ask that all bookings are made seriously, with the intent to attend as scheduled. Repeat last-minute cancellations or no-shows may result in limitations when booking future appointments, as we strive to keep our availability open and fair to all clients.

Thank you for understanding and supporting our policies. They are designed not just to protect our time, but to ensure that every guest receives the full attention and care they deserve. At Inch Hair Salon, we believe that good communication and mutual respect lead to the best salon experience possible.

Booking Your Appointment

When booking with Inch Hair Salon, please provide your name, contact number, and preferred service. For longer or specialized services, we may request a brief consultation in advance to ensure everything is tailored to your needs. While no deposit is required, we ask that all appointments be made seriously and in good faith.

Refunds

We take great pride in the quality of our work and want you to leave our salon feeling happy and confident. If for any reason you are not satisfied with the result, please let us know within 48 hours of your appointment. While we do not offer monetary refunds on services, we are happy to offer a complimentary adjustment where possible to ensure you are fully satisfied. Our team is committed to listening, understanding your concerns, and making it right. Your feedback helps us grow and provide even better service to you and all of our clients.

Extension Client Enquiry Form

New Client Enquiry Form

To begin your hair journey, please fill out the following information and one of our specialists will be in contact soon!

Have you worn hair extensions previously?
Yes
No
Are you looking to change your current colour?
Which of the following best describes your hair?
Which of the following best describes the condition of your hair?
What is the current length of your natural hair?
Which length of our extensions would you ideally like?
How did you hear about us?
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