Welcome to INCH.
Cancelation policy and booking requirement
We can’t wait to see you in the salon and treat you at Inch
Please have a read of our terms and conditions below.
Confirming your booking
An SMS confirmation will be sent to you 2 days prior to your appointment. Please reply to the SMS within 24 hours otherwise your booking will be cancelled in order to free up appointments for guests we have on our wait list. We thank you for your understanding.
Rescheduling and Cancellation policy
We understand important things may pop up unexpectedly from time to time, and will always do our best to accommodate any need to reschedule. Please let us know at least 24 hours before your scheduled appointment and we will find the next available time slot for you.
If you provide less than 24 hours of notice you will be charged 50% of your total service fee (we are one on one hair service salon and if you notify us less than 24 hours, we will not be able to fill in your stylist time.
If you don not show to your appointment or notify us after your apt time you will be changed full booked service fee.
Service and Booking Requirements
Please take the time to read our service and booking requirements:
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New guests booking a colour services will need to come in to the salon for a complimentary consultation, or book a facetime consultation. This also applies to existing guests who haven’t seen us in over 6 months.
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All colour services & treatments must be booked with either a Cutting, Styling or Quick Dry Service. We don’t allow guests to leave the salon with wet hair.
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Guest should arrive 10 minutes prior to their scheduled appointment. This allows us to get you seated, relaxed and more importantly a beverage in your hand.
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If you arrive late to your appointment it will impact what we can achieve in your remaining time. For example your full head of foils may become a half head of foils.
How we structure our bookings
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Each Stylist/Colourist price level is a reflection of their experience, skill and how in-demand they are.
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Our pricing is gender-neutral. No matter which gender you identify as, you will receive the same amount of care and precision in your service.
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We do not have grades or levels for our team. Each team members pricing is different, and you will be provided with a price guide by phone or email, and a quote as part of your consultation.
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We welcome all hair types and textures. Services are personalised and the prices quoted below may vary depending on hair length and/or density, amount of time and/or product needed.
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Accurate or fixed quotes can be given following a complimentary consultation.
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If you’re not sure what to book for please call the salon to talk through your options.